Privacy Policy
Effective Date: February 8, 2026
Diana Doors (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or use our door supply, installation, and related services. Please read this policy carefully.
1. Information We Collect
We may gather the following categories of information:
Personal Information: Your name, email address, phone number, billing address, shipping address, and service address.
Account Details: Login credentials, saved preferences, and order history for registered users.
Transaction Data: Information related to product inquiries, quotes, purchases, installation requests, and payment methods.
Usage Data: IP address, browser type, pages visited, access times, and interaction patterns collected via cookies and analytics tools.
Communication Data: Information shared through contact forms, emails, phone calls, text messages, or chat interactions.
2. How We Use Your Information
The information we collect is used to:
Process product orders, installation requests, quotes, and payments.
Deliver customer support and respond to your inquiries in a timely manner.
Coordinate deliveries, installations, and related services.
Improve and optimize our website, products, services, and overall customer experience.
Send promotional communications, order updates, or newsletters (you may opt out at any time).
Fulfill legal obligations and uphold our terms and policies.
3. Information Sharing
We do not sell your personal information. We may share it only in the following circumstances:
Service Providers: Trusted third parties who assist with payment processing, shipping, delivery, installation scheduling, marketing, or website infrastructure.
Legal Authorities: When required by applicable law or to defend against fraud, security breaches, or legal claims.
Marketing Partners: Only with your explicit prior consent for joint marketing or promotional activities.
4. Cookies and Tracking Technologies
We use cookies, web beacons, and third-party analytics tools to better understand how visitors interact with our website and to enhance your browsing experience. You may manage or disable cookies through your browser settings at any time.
5. California Privacy Rights (CCPA)
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion of your data, and the right to opt out of any sale of personal information. To exercise these rights, please contact us using the details provided below.
6. Data Security
We implement industry-appropriate technical and administrative safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While no system is completely secure, we continuously review and improve our security practices.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by law. Once the retention period expires, your data is securely deleted or anonymized.
8. Third-Party Websites
Our website may contain links to external websites for your convenience. We have no control over and assume no responsibility for the content or privacy practices of those third-party sites. We encourage you to review their privacy policies independently.
9. Updates to This Policy
We reserve the right to modify this Privacy Policy at any time to reflect changes in our practices or applicable regulations. When we make material changes, we will update the effective date at the top of this page and post the revised policy on our website.
10. SMS Program Terms
Program Name: Diana Doors Notifications
Description: Messages related to quotes, booking confirmations, scheduling updates, and service communications (and promotions if opted in).
Frequency: Message frequency may vary Cost: Message and data rates may apply Opt-Out: Reply STOP at any time
Help: Reply HELP or info.dianadoors@gmail.com
Disclaimer: Mobile carriers are not responsible for delayed or undelivered messages.